We evaluate the performance and durability of our materials by testing their tensile strength, seam slippage, water column, tear abrasion, ball burst, mullens, colorfastness, and other sexy things. Only materials that pass our rigorous testing earn the right to be integrated into Timbuk2 products. We also evaluate the environmental impact of our materials. We do not – we will not! – use materials considered toxic by the global community. In addition to regularly assessing the materials we use, we constantly hunt for newer, better materials solutions. Finding the perfect fabric or binding is challenging but oh so necessary.
Timbuk2 products have a lifetime warranty; we stand behind the legendary quality and craftsmanship of all our products. But we also embrace the wild, twisty ways of life. If there is a defect in the materials or workmanship of your Timbuk2 product (gasp!), we will repair your bag at our discretion. Timbuk2's Lifetime Warranty does not cover the contents of your bag or damage caused by abnormal adventure. Find out if your bag qualifies for a warranty repair here.